Complaints & Dispute Resolution

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Complaints & Dispute Resolution

At ATM Capital Ltd, we are committed to maintaining the highest standards of transparency, fairness, and client care. We take all feedback seriously and aim to resolve any concerns promptly, professionally, and fairly.

Our Commitment

We handle all complaints promptly and transparently with a commitment to fair resolution. Our objective is to ensure that every concern is reviewed carefully and addressed in a constructive manner.

How to Submit a Complaint

Clients may submit complaints by contacting our support or compliance team with details of their concern. Please include relevant account information and a clear description of the issue to help us investigate efficiently.

Review Process

Once a complaint is received, it will be reviewed by the relevant team. We aim to acknowledge receipt promptly and work towards a timely resolution while keeping clients informed of progress where appropriate.

Fair Resolution

Our approach is guided by fairness, transparency, and a commitment to maintaining long-term client relationships. We strive to resolve matters in a balanced and professional manner.

Contact

For complaints or dispute inquiries, please contact:

support@atmcapital.com
compliance@atmcapital.com

Mail us

Support@atmcapitalltd.com

Compliance@atmcapitalltd.com

Since

2020

Company

Accounts

ATM CAPITAL LTD is a brand name with registration number NO.2024-00437 .registered
address Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.

RISK DISCLAIMER

RISK DISCLAIMER “Contract for Differences” (CFDs) are usually leveraged products. Trading Over-The-Counter
(OTC) CFDs related to commodities, Forex, Indices and Shares, carries a high level of risk and can result
in the loss of all of your investment. As such, CFDs may not be appropriate and/ or suitable for all
investors. You should not invest money that you cannot afford to lose. Before deciding to trade, you
should be aware of all the risks associated with OTC CFDs trading, and seek advice from an independent and
suitably licensed financial advisor. Past performance does not constitute a reliable indicator of future
results. Future forecasts do not constitute a reliable indicator of future performance. General
information and/ or recommendations provided by the Company should not be interpreted as investment
advice. For more information please visit our General Risk Disclosure Policy.

Disclaimer: Information on this site is not directed at residents in any country such as USA, Syria, Iran
or jurisdiction where such distribution or use would be contrary to local law or regulation